Datacenter Power Failure [Resolved]
Posted 20:14 04-Mar 2010
19:37 - Power circuit failed in the datacenter, knocking out 3 servers. Service was slow as two of the servers were webservers, leaving web access restricted in speed. Client access and inbound email are both unaffected as no mail servers were on the failed circuit.
20:07 - All affected servers back online, web access stabilising across the webservers. Service may be a little slow for the next 10-15 minutes as users online are redistributed over available webservers.
20:07 - All affected servers back online, web access stabilising across the webservers. Service may be a little slow for the next 10-15 minutes as users online are redistributed over available webservers.
Email Service News
March '10
20:14 04-Mar - Datacenter Power Failure [Resolved]10:37 03-Mar - Temporary access issues
01:29 03-Mar - Thursday Emails Redelivery +Service Maintenance Notice [COMPLETED]
10:48 01-Mar - Attachment Issues (Resolved)
February '10
19:18 28-Feb - Mail between Saturday 20th - Thursday 25th10:59 26-Feb - Temporary Access Problems [Resolved]
23:41 23-Feb - Outbound Email Issue [Resolved]
21:17 22-Feb - Mail Filters and POP Downloads
11:50 22-Feb - Inbound Email Delays (Resolved), SMTP issues (Resolved) Secure SMTP Issues (Resolved) Helpdesk Issues (Resolved)
10:30 22-Feb - Client (SMTP) Sending Issues
02:07 22-Feb - Sunday Service Update
15:51 21-Feb - Phishing Email "Your Account Update"
14:20 21-Feb - Restore Update
01:56 21-Feb - Attachments Issue and Restore Update
15:56 19-Feb - Service Issues [Resolved]
08:38 19-Feb - Phase 2 - Good Overnight Progress
16:06 18-Feb - Phase Two Begins (Restoring Old Email)
12:14 18-Feb - Phase One Completing
12:07 18-Feb - Phase 1 Restore Underway
12:07 18-Feb - Emergency Forwarding Live
12:04 18-Feb - Major System Failure Ongoing Recovery
12:04 18-Feb - Emergency Server Upgrades
12:03 18-Feb - Mail Access Offline [Recovered]
12:31 17-Feb - Client (SMTP sending) Issues
09:54 17-Feb - Phishing Email "Dear Webmail User"
12:54 01-Feb - Database Outage [Resolved]
12:04 01-Feb - General Slowness [Resolved]
January '10
10:28 25-Jan - Saturday Webmail Outage [Resolved]10:03 21-Jan - Webmail Outage [Resolved]
09:42 20-Jan - Help Articles
16:49 12-Jan - Service Issues
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